Terms of Service
Last updated: 9 August 2026
Overview
This website is operated by Old Money Row LTD, trading as Old Money Row. Throughout this website, the terms “we”, “us” and “our” refer to Old Money Row LTD.
Old Money Row provides this website, including the information, products, features and services available through it, subject to your acceptance of these Terms & Conditions and any other policies referred to within them.
By visiting our website, creating an account, placing an order or otherwise using our services, you agree to these Terms & Conditions.
Please read these Terms carefully before using our website. If you do not agree with them, you should not use the website or place an order with us.
We may update these Terms from time to time. Any revised version will be published on this page. Changes will not affect rights or obligations that have already arisen unless permitted by applicable law.
Section 1 – Using Our Online Store
You must use our website and products only for lawful purposes and in accordance with these Terms.
If you are under 18, you should use this website and place orders only with the involvement of a parent or legal guardian.
You must not:
- use the website for unlawful or fraudulent purposes;
- attempt to gain unauthorised access to our systems;
- introduce viruses, malware or other harmful code;
- interfere with the operation or security of the website; or
- infringe our intellectual property rights or those of another person.
Section 2 – General Conditions
We may restrict or refuse access to our website where reasonably necessary, including where we suspect fraud, unlawful activity, misuse of the website or a breach of these Terms.
We may also refuse or cancel an order where permitted by law, including where a product is unavailable, an obvious pricing error has occurred, payment cannot be authorised or we reasonably suspect fraudulent activity.
Where we cancel an order after payment has been taken, any amount due back to you will be refunded using an appropriate payment method.
Section 3 – Website Information
We take reasonable care to ensure that information displayed on our website is accurate and up to date.
However, occasional errors, omissions or outdated information may occur. We reserve the right to correct or update website content where appropriate.
Nothing in this section affects any rights you may have under applicable United Kingdom consumer law.
Section 4 – Prices and Changes to Our Services
Product prices may change from time to time. The price applicable to your purchase will normally be the price displayed when your order is placed, subject to obvious pricing errors and applicable law.
Prices will include applicable taxes where required.
We may change, suspend or discontinue products, website features or services from time to time.
Any such changes will not remove your statutory rights in relation to orders already accepted by us.
Section 5 – Products
We make reasonable efforts to describe and display our products accurately, including colours, materials, sizing and other relevant characteristics.
Colours may appear slightly different depending on your device, screen settings, lighting and photography.
Product availability may change without notice and certain products may be available only in limited quantities.
We may introduce, amend or discontinue products at our discretion, provided that doing so does not affect rights arising from an order that has already been accepted.
Nothing in these Terms excludes or restricts your statutory rights concerning goods that are faulty, not as described, unsatisfactory in quality or otherwise fail to meet applicable legal requirements.
Section 6 – Orders, Billing and Account Information
When placing an order, you agree to provide accurate and complete information, including your name, email address, billing information and delivery address.
You are responsible for checking your order information before completing your purchase.
We may limit or cancel orders where reasonably necessary, including orders that appear to involve fraud, unauthorised resale, payment problems, stock errors or misuse of promotional offers.
If we need to contact you regarding an order, we will use the contact information supplied during checkout.
Please review our Refund Policy for information about returns, cancellations and refunds.
Section 7 – Payment
Payment must be made using one of the payment methods available during checkout.
Payment processing may be carried out by secure payment service providers. We do not require you to send full payment card details directly to our customer support team.
Your order may be delayed or cancelled if payment cannot be authorised or if additional verification is reasonably required.
Section 8 – Delivery
Delivery arrangements, estimated delivery times and applicable conditions are described in our Shipping & Delivery Policy.
Please ensure that your delivery information is accurate before completing checkout.
If you notice an error after placing your order, contact us as soon as possible. We will make reasonable efforts to assist, although we cannot guarantee that changes can be made once an order has entered the dispatch process.
Section 9 – Returns, Cancellations and Refunds
Your cancellation, return and refund rights are explained in our Refund Policy.
Nothing in these Terms or any of our policies is intended to remove, restrict or replace rights available to you under applicable United Kingdom consumer law.
Section 10 – Third-Party Services and Links
Our website may use or contain links to services, tools or websites operated by third parties.
We are not responsible for the content, availability or privacy practices of independent third-party websites that we do not control.
If you choose to visit an external website, you should review its own terms and privacy information before using it or providing personal information.
Section 11 – Reviews, Feedback and Other Content
You may be able to submit reviews, feedback, photographs, suggestions or other content through our website or related services.
Any content you submit must be lawful, accurate where it makes factual claims, and must not infringe another person's intellectual property, privacy or other legal rights.
You must not submit content that:
- is fraudulent or deliberately misleading;
- contains unlawful, threatening or abusive material;
- contains malicious software or harmful code;
- infringes copyright, trade marks or other intellectual property rights; or
- impersonates another person or misrepresents its origin.
We may remove content where reasonably necessary to comply with law, protect other users or enforce these Terms.
Section 12 – Personal Information
Our collection and use of personal information is governed by our Privacy Policy.
Section 13 – Errors and Omissions
Occasionally, our website may contain typographical errors, inaccurate information or omissions relating to product descriptions, pricing, promotions, availability or delivery information.
Where permitted by law, we may correct errors and update information.
If an obvious error affects an order you have placed, we may contact you to explain the issue and provide appropriate options, including cancellation and a refund where applicable.
Section 14 – Prohibited Uses
You must not use our website:
- for unlawful or fraudulent purposes;
- to infringe intellectual property rights;
- to submit false or misleading information;
- to transmit malware, viruses or malicious code;
- to collect another person's personal information unlawfully;
- to spam, scrape or interfere with the website;
- to circumvent security or access controls;
- to impersonate another person; or
- in any manner that could damage or disrupt our Services.
We may restrict access to our Services where reasonably necessary following a breach of this section.
Section 15 – Intellectual Property
Unless otherwise stated, the content of this website, including branding, designs, text, graphics, photographs and other materials, belongs to Old Money Row LTD or is used by us with appropriate permission.
You may use the website for your personal, non-commercial use. You must not reproduce, distribute, commercially exploit or republish our website content without prior permission where such permission is legally required.
Section 16 – Availability of the Website
We aim to keep our website available and operating correctly, but we cannot guarantee uninterrupted access at all times.
Access may occasionally be interrupted for maintenance, security, technical problems or circumstances beyond our reasonable control.
Section 17 – Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any statutory consumer rights that cannot lawfully be excluded or restricted.
If we fail to comply with these Terms, we are responsible for loss or damage that is a reasonably foreseeable consequence of our breach or failure to use reasonable care and skill, subject to applicable law.
Where you are purchasing as a consumer, we are not responsible for losses arising from commercial or business use of products where such exclusion is permitted by law.
Section 18 – Your Responsibility for Misuse
You are responsible for losses reasonably suffered by us as a direct result of your unlawful use of the website or a deliberate and material breach of these Terms, to the extent permitted by law.
Section 19 – Severability
If any provision of these Terms is found to be unlawful, unenforceable or invalid, that provision will be treated as removed or limited to the minimum extent necessary.
The remaining provisions will continue to apply to the extent permitted by law.
Section 20 – Suspension or Termination
We may suspend or terminate access to website features where reasonably necessary because of unlawful activity, security concerns or a serious breach of these Terms.
Termination of access to the website does not remove rights and obligations relating to purchases already made or any other rights that have already arisen.
Section 21 – Entire Agreement
These Terms, together with the policies referred to within them, form the agreement between you and Old Money Row relating to your use of this website and purchases made through it.
Nothing in this provision excludes information or rights that must form part of a consumer contract under applicable law.
Section 22 – Governing Law
These Terms are governed by the laws of England and Wales.
If you are a consumer, this does not deprive you of any mandatory consumer protections that apply to you under applicable law.
Nothing in these Terms is intended to unlawfully restrict your right to bring a claim before a court with jurisdiction over your consumer dispute.
Section 23 – Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.
The current version will always be made available on this page, together with the date of the most recent update.
Section 24 – Contact Us
If you have any questions regarding these Terms & Conditions, please contact our customer support team:
Business Information
Store Name: Old Money Row
Company Name: Old Money Row LTD
Business Address: 58 Hawthorn Drive, Nottingham, NG7 5LP, United Kingdom
Email: support@oldmoneyrow.com
Service Hours: Monday to Friday, 9:00 AM to 9:00 PM
